WE HELP MANAGERS, LEADERS & BUSINESSES GROW
We're a team of people with decades of unique global experience from US$1b startups to worldwide publishing and media to government agencies to world class universities. We focus on providing resources and services to grow your business as well as the professional and personal growth of managers and leaders.
The outcome? Healthier businesses. Healthier people.
Building Customer Success Teams for Growth
Three ideas from building a global Customer Success team at a US$1B startup.
SPOTLIGHT ON: CUSTOMER SUCCESS
FREE DOWNLOAD
ABOUT US
We're not your typical corporate consultants. Our combined unique global experience and skills come together to deliver a breadth of valuable services for our clients.
Clayton
The startup guy
Jane
The brand and marketing gal
Giles
The digital dude
Bethan
The thinker
A startup foundations builder. Practical, pragmatic and logical. Leadership roles in tech companies from managed services businesses to US$1B SaaS startup across Australia and US. Ex-Microsoft small & mid-market partner channel leader. Excels in ambiguity, lives for the "messy middle" in growing companies. Sales, marketing and operations all-rounder. An eye for out-of-the-box thinking. Passion for leadership, org culture, stoicism and mental well being at work.
A people person. Empathetic, positive and passionate. A natural leader and coach. 15+ years experience in marketing, brand management, communications, community engagement. Worked across Australia and US in FMCG, wine industry, local government and not for profits. Builder of strong and rewarding relationships. Loves health and fitness, time with friends and family and travel. 12 years experience being a Mum.
Digital strategist. Builds teams, empowers people, gets stuff done. Background in mathematics, software development and product management. Problem solver. Leadership roles in UK including at The Guardian and UK Gov Digital Service. Founded successful UK based digital consultancy agency. Mentor & coach at various organisations. Loves music, art, philosophy and sustainable business.
Experienced teacher, lecturer and trainer. Designed and delivered courses into world class universities across the UK and Australia. Specialises in critical thinking, effective communication and science communication. Genuinely curious about people, how our brains work and how experience shapes us. Values community, sustainability and fun. Often found volunteering for ParkRun, Repair Lab and transition town initiatives.
WE WORK GLOBALLY
Our team has worked and lived across EMEA, APAC, NORTH AMERICA and LATAM. Our clients benefit from the well-established networks and resources we've made across the globe. Although all now based in Australia, we work globally using remote technology or hopping on a rocket ship (when Elon has them ready…maybe just a plane for now).
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CONTACT US
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Have a question? Curious about something? Just want to learn more? Contact us here:
Suite 8, 136 Railway Street,
Cottesloe, WA 6011
Australia